Case Study: In-service Support Data Sharing

Prominent Air Force in the Middle East (GCC)

Extremely high risk because the destination is exposed to the Internet

Harsh environment

Small, medium and very large file sizes

Thousands of small-medium files per second with occasional very large files

Need / Problem / Context

High-to-Low transfer of Air Force support data to external contractors

An Air Force customer needed to provide external OEMs and maintenance contractors with access to in-service support data — including logistics information, spare parts availability and maintenance records — in order to maintain fleet readiness and ensure efficient sustainment operations. These systems, however, were hosted within protected military networks containing mission-critical and confidential information. The challenge was therefore to enable controlled data sharing toward external partners while strictly preventing any inbound access or exposure of sensitive defense systems.

Solution deployed

Multiple Unidirectional Cross-Domain Security Gateways were deployed to handle the required sustainment data flows toward external partners while ensuring operational continuity and resilience.

Hardware appliance

6x OWA 3U pack @ 1 Gbps

Six dedicated gateways were deployed to sustain continuous operational data transfers while maintaining strict separation between protected military systems and external partners.

Certifications

EAL7+ Certified Data Diode

The architecture relies on a physically enforced one-way communication mechanism evaluated at the highest levels of security assurance, ensuring absolute protection against inbound cyber threats.

Hardware Options

Ruggedized Hardware Option

The system was delivered in a reinforced configuration designed to operate reliably within demanding military infrastructure and operational conditions.

Protocol Connector

Standard Connector (SFTP)​

Operational support data is exported using standard secure file transfer mechanisms, allowing seamless integration with OEM and contractor information systems.

How It Works — Architecture Overview

Outcomes & benefits

Secure data sharing with external maintenance partners streamlines logistics coordination, accelerating support operations while reducing supply delays and the need for large local spare parts inventories — ultimately improving aircraft availability.

Increased aircraft operational availability

Reduced maintenance supply delays

Indirectly reduced need of keeping local stocks for aircraft parts

We secure the Sovereign

— connecting what should stay isolated.
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